The practical business counsel architects were never taught. Pricing, operations, and running a studio like the design problem it is.
Build the firm differently
Conference mainstage, firm leadership
Architects are paid too little for what they deliver, and the hourly model caps both impact and income. Drawing on my work with firms across the country, this talk makes the business case for transformation over optimization: new revenue models, new definitions of value, and the operational moves that let a practice support the life its people actually want.
A practice is a designed object
Firm retreats, leadership teams
Firms apply enormous rigor to the work and almost none to the business that produces it. Drawing on my years as a fractional COO, this talk treats operations, systems, and the tech stack as design problems: how to see the practice as an artifact you're allowed to redesign, and where to start when everything feels load-bearing.
Move from paralysis to action
Leadership teams, associations, executive audiences
Most firm leaders don't lack information; they lack a way to start. This talk is about the gap between knowing better and doing differently: how to run small pilots without betting the firm, how culture decides whether change sticks, and why the firms that move first aren't braver, just better organized. Practical, specific, and built to send a leadership team home with a first step.